Gerneral Terms And Conditions
ENTRY REQUIREMENTS
A passport that is valid for a minimum of six months beyond your departure date and with two blank consecutive pages
Onward travel documents
Visas are required by almost all nationalities visiting Tanzania, and generally cost between US$50 and US$100. To determine whether you require a visa to enter Tanzania please contact the Tanzanian embassy in your home country. The new e-visa system is recommended for obtaining a visa in advance of departure. Alternatively, some nationalities can apply for a visa at one of the main ports of international entry to Tanzania: Dar es Salaam Airport, Zanzibar Airport, Kilimanjaro Airport and Namanga border crossing (from Kenya). At times there may be long queues resulting in a delay of up to 2 hours. If obtained on entry, visas must be paid for in cash in US$.
E-visas for Tanzania.
Applications
Applications must be made by the individual traveler here: https://visa.immigration.go.tz/ Some nationalities can also apply for visas in person at a local Tanzania Embassy or High Commission.
Tanzania yellow fever requirements
Proof of yellow fever vaccination is only required upon arrival if you are travelling from a country with a risk of the virus. This list currently does not include any country in Europe and the United States. (View the full list of Yellow Fever high-risk countries).
A yellow fever vaccination certificate is only required for travellers one year of age and older coming from – or who are in airport transit for more than 12 hours within – a country with risk of yellow fever transmission.
NB: For information about Yellow Fever Requirement in Tanzania, please visit the Ministry of Health Website: http://moh.go.tz/en/yellow-fever-entry
HEALTH
Tanzania has a tropical climate and different bacteria, flora, and fauna than most visitors are accustomed to, so it is advisable to take a few health precautions when travelling to make sure that your trip goes as comfortably and smoothly as possible.
MALARIA
Malaria is usually top of visitors’ worries, and prevention goes a long way towards keeping you protected. Make sure to visit your doctor to get prescription for the anti-malarial drugs that best suit you.
VACCINATIONS AND YELLOW FEVER
For all vaccinations, please consult a medical professional at least six weeks before your date of departure. The rules however change regularly. If you are in transit in Nairobi to mainland Tanzania you will not be asked for a yellow fever certificate on arrival. If you stay longer than simply to change planes, e.g. overnight or a full day in the city, or if you are flying via Nairobi to Zanzibar, a yellow fever certificate (or medical exemption certificate) is required on entry.
MEDICAL FACILITIES
Good medical facilities and pharmacies are available in the major cities however, we advise that you bring your own small medical kit as camps and lodges may have limited supplies (painkillers, cough drops etc).
WATER
Do not drink tap water anywhere, always drinks bottled water.
MONEY
The Tanzania shilling (Tsh or TZS), divided into 100 cents, is the national currency. There is no restriction on the importation of foreign currency. The import or the export of Tanzanian shillings is prohibited. Visitors can change their foreign currency at any of the Bureaux de Change, which give a better rate than the banks, and at certain hotels. This money can be used for personal expenses like shopping, meals and drinks in town restaurants or safari lodges. (Please note that US$ notes printed PRIOR to 2006 are not accepted. We recommend a combination of cash and travellers cheques, preferably in small denomination notes (more cash) – otherwise you will end up carrying large amounts of Shillings around! Any excess shillings can be changed back to US$ at your hotel/Bureau de Change etc, - you get the slightly lower rate for small denomination notes. Banks and Bureaux de Change are available at airports and all major towns. Credit cards (Access, MasterCard, Visa, American-Express, and Eurocard) are accepted only at major lodges, hotels, and travel agents. A surcharge may be added for this service. ATM and 24-hour cash machines are available in branches of major banks. Travellers’ cheques in pounds sterling or US dollars are recommended, though it may be difficult to exchange them outside the main cities. Banking hours are from Monday – Friday 8.30 am – 3.00 pm. A few branches in the major towns are open until 4.00 pm.
CLIMATE
Tanzania’s climate is predominantly tropical. Coastal areas are usually hot and humid, but on the beaches a sea breeze cools the air considerably. The average day temperature is 30 degrees centigrade. Tanzania has two rainy seasons – the long rains from late March to May and the short rains from November to January. The long rains fall in heavy downpours, often accompanied by violent storms, but the short rains tend to be much less severe. The hottest time of the year is from December to March, before the long rains begin. The coolest months are June, July and August, when the weather is often overcast. In the high-altitude areas such as Kilimanjaro and the Ngorongoro Highlands, temperatures can fall below freezing.
AMRED Flying Doctors Services
While planning your safari inTanzania, you might worry about having a medical emergency in the middle of nowhere. Luckily, the AMREF Flying Doctors are here to save the day, as they offer a flying ambulance service with doctors and pilots on standby 24 hours a day in the whole of East Africa. For 20 USD per person for 30 days, you can travel worry-free to Kenya Tanzania and Zanzibar. Africa Live, a safari company, integrates this service into their safaris to ensure travelers' safety and peace of mind.
Some limitations Mind you, Flying Doctors always assesses what help is needed and only covers the emergency assistance and transport. Costs for a visa (when coming from outside of Kenya and being flown to Nairobi), and costs for the hospital and your treatment are on you. It doesn’t replace the need for health and/ or travel insurance. AMREF Flying Doctors can help smoothen the process for the visa, however, making sure you reach the hospital in time. People doing mountain climbs need to be aware that the Flying Doctors Insurance does not cover mountain evacuations. Therefore, please make sure that your travel insurance covers this type of evacuation.
POLICIES
Reservations. All reservations, as well as requests for itinerary planning and quotations should be addressed to Africa Africa Live, Arusha, Tanzania, e-mail address info@africalive.org. Upon receipt of a booking request, Africa Live shall issue a Confirmation Advice as well as an invoice.
Payment. A deposit of 20% of the total tour price is required at the time of booking, with the balance due 45 days before tour services commence. For bookings later than 30 days prior to arrival, payment is due immediately. In case a tailor-made itinerary includes accommodation other than the ones indicated in the standard safari itineraries, Africa Live reserves the right to amend the payment schedule or to request a deposit payment depending on the terms and conditions of the lodge/camp booked. No services will be performed unless full payment has been received. Payments should be made by bank telegraphic transfer to our account as follows:
Xxxxxxxxxxxxxx (to be provided shortly)
Prices.
Provided that after the deposit for the tour price has been paid by the due date, Africa Live shall be bound unconditionally to the tour price agreed from that time unless the tour price shall be affected by any factor beyond the control of Africa Live, in which case Africa Live reserves the right to adjust the price accordingly.
Cancellation Terms and Penalties.
Notification of cancellation must be given to Africa Live in writing.
If cancellation notification is received by Africa Live 91 days or more in advance of arrival in Tanzania, a cancellation fee of 10% of the total tour price will be charged.
If cancellation notification is received by Africa Live between 90 days and 46 days in advance of arrival in Tanzania, a cancellation fee of 25% of the total tour price will be charged.
If cancellation notification is received by Africa Livebetween 45 days and 30 days in advance of arrival in Tanzania, a cancellation fee of 50% of the total tour price will be charged.
If cancellation notification is received by Africa Livewithin 30 days in advance of arrival in Tanzania, a cancellation fee of 90% of the total tour price will be charged.
Should the date of travel of an existing booking be amended within 30 days of travel, the booking must travel within 6 months of the original travel date to avoid cancellation fees. Should the amended booking be cancelled at any stage, 90% cancellation penalties will apply.
Provisional Reservations.
Provisional reservations (by e-mail only) will be held as follows:
Up to 121 days prior to arrival – 14 days with automatic release
120 – 61 days prior to arrival – 7 days with automatic release
From 60 days prior to arrival – 3 days with automatic release
Alterations to Tours. The right is reserved to change any route or arrangements should conditions so necessitate, to offer substitutes of equal value, or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.
Un-used portion of safari tour or services. Africa Live does not refund for any un-used portion of safari tour or services.
Limit of Liability. Africa Live is a Limited Liability Company and operating under the laws of the United Republic of Tanzania. Africa Live operates only to make travel arrangements with carriers, hotels and other suppliers, which are independent contractors, and in no way represents, warrants or guarantees their performance. As independent contractors, non of the above are agents, employees, or servants of or joint venturers of Africa Live. All certificates and other travel documents for tour services issued by Africa Live are subject to the terms and conditions specified by the supplier and the laws of the countries which the services are supplied.
As such Africa Live:
Does not have the right to control the operations of the above-mentioned entities;
Does not have the right to set the prices charged by the above entities;
Cannot control certain cancellation restrictions and penalties imposed by the above-mentioned entities;
Cannot be responsible for any airline cancellation penalty incurred by the purchase of a non-refundable ticket;
Cannot be responsible for any damage, loss, accident, injury, delay or other irregularity which may be caused by any vehicle or negligence or default or any company or person engaged in carrying out or performing any of the services involved;
Cannot be responsible for severe injury or death due to participation in certain travels which have inherent risks, but not limited to, attacks by wild animals, hot air ballooning, sightseeing flights in small planes, mountain climbing and rafting;
Cannot be responsible for losses or expenses from sickness, quarantine, weather, Acts of God, strikes, civil disturbances, wars, customs regulations, or such other causes.
Any losses sustained due to the above must be borne solely by the Participant. All baggage and personal effects are solely the responsibility of the owners of such baggage and personal effects at all times.
Insurance. Africa Live strongly advises Participants to purchase travel protection insurance. Due to unexpected events, illness, and emergencies, Participants risk losing all or part of their travel investment. In the absence of travel protection insurance, Participants are not covered for any losses sustained in addition to tour costs, such as medical expenses, baggage loss, death benefits. There are a number of policies available, varying in the extent and type of coverage, as well as the cost. Typically, the policies do not cover losses incurred due to civil disturbances, war, terrorism, or insolvency of tour operator.